Privacy Policy
Last updated: September 14, 2026
BuiltUp ("BuiltUp", "we", "us", or "our") provides a platform connecting homeowners and property managers with verified tradespeople. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
We collect information you provide directly, including:
- Contact details such as name, phone number, and email address
- Account and profile information, including trade, location, and licensing documents
- Photos, portfolio items, and other content you upload
- Messages exchanged with other users on the platform
How We Use Information
- To create and verify your account and tradesperson profile
- To operate core features, such as search and messaging between users
- To send account-related communications, including SMS verification codes
- To maintain the security and integrity of the platform
SMS & Mobile Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sharing of Information
We do not sell your personal information. We may share information with service providers who help us operate the platform (such as hosting and cloud storage providers), or where required by law.
Data Security
We take reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may update or delete your account information at any time. To stop receiving SMS messages, reply STOP to any message. For assistance, reply HELP or contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
Contact Us
Questions about this Privacy Policy? Contact us at support@builtup.me.